Welcome to School Supplies Store! These Terms and Conditions govern your use of our website at classroomssupplies.com and your purchases from us. By accessing our site or making a purchase, you agree to these terms. Please read them carefully, as they outline the rights and responsibilities of both you (the user) and us (the store). Our goal is to support educators worldwide by providing high-quality supplies with transparent policies, and we value your trust in us.

1. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Use the site only for lawful purposes and not engage in any fraudulent or harmful activities.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
  • Comply with all applicable laws and regulations in your jurisdiction when using our services.
  • Respect our intellectual property and not reproduce or distribute content from the site without permission.

Failure to adhere to these obligations may result in the suspension of your account or legal action.

2. Product and Service Description

At School Supplies Store, we specialize in educational materials designed to create inspiring learning environments. Our products include:

  • Bulletin Board Borders, Cutouts, Sets, and Supplies
  • Classroom Decorations
  • Learning Games
  • Name Tags
  • Posters
  • Teacher Supplies

We strive to provide accurate descriptions and images of all items. However, colors and sizes may vary slightly due to monitor settings. If you have questions about a product, please contact us at [email protected] before purchasing.

Non-Returnable Items: For safety and quality reasons, the following cannot be returned or exchanged:

  • Opened or used Learning Games (due to hygiene and copyright concerns).
  • Personalized Name Tags (as they are custom-made).
  • Opened Bulletin Board Supplies that cannot be resold.
  • Items damaged due to customer mishandling.

3. Order and Payment Terms

Order Processing

We process orders within 1-2 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.

Shipping

We ship worldwide, except to some Asian countries and remote locations. Delivery times may vary during peak seasons or due to customs.

  • Standard Shipping: Costs $12.95 via DHL or FedEx, with delivery in 10-15 business days after shipment. Tracking is included.
  • Free Shipping: Available for orders of $50 or more via EMS, with delivery in 15-25 business days after shipment. Tracking is available upon request.

You are responsible for providing a correct shipping address. If an order is undeliverable due to an incorrect address, additional fees may apply.

Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely. By completing a purchase, you authorize us to charge the total amount to your selected payment method.

Returns and Refunds

We offer a 15-day return policy from the date of delivery. To initiate a return or exchange:

  1. Contact us at [email protected] within 15 days with your order number, items, reason, and preference (refund or exchange).
  2. We will provide a Return Authorization Number and shipping instructions.
  3. Ship the items in original condition (unused, unopened, with packaging) using a trackable method. The Return Authorization Number must be written on the package.
  4. We inspect returns within 2-3 business days and process refunds or exchanges accordingly.

Refund Details: Refunds are issued to the original payment method within 5-7 business days after processing. Original shipping costs are non-refundable unless the return is due to our error. Return shipping is the customer’s responsibility, except for defective or incorrect items.

For damaged or incorrect items, contact us within 48 hours of delivery with photos. We will arrange a replacement at no cost, including prepaid return shipping if applicable.

4. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of School Supplies Store or our licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission. Unauthorized use may result in legal action.

5. Limitation of Liability

School Supplies Store strives to provide reliable services and products, but we cannot guarantee that the site will be error-free or uninterrupted. To the fullest extent permitted by law, our liability is limited to the purchase price of the product in question. We are not liable for indirect, incidental, or consequential damages arising from your use of the site or products, such as delays in shipping or issues caused by third parties (e.g., carriers). This limitation applies to all claims, whether based on contract, tort, or otherwise.

If any provision of these terms is deemed unenforceable, the remaining provisions remain in effect.

6. General Provisions

Governing Law: These terms are governed by the laws of the United States and the state of Florida. Any disputes will be resolved in the courts of Plantation, FL.

Changes to Terms: We may update these Terms and Conditions periodically. The latest version will be posted on our website with the effective date.

Contact Us: For questions or support, email us at [email protected] or write to us at 4216 Kenwood Place, Plantation, FL 33317. We typically respond within 24 hours and are dedicated to assisting educators with their unique needs.

Thank you for choosing School Supplies Store. We appreciate the important work you do and are committed to supporting your educational efforts!